Shipping Policy
PROCESSING TIME
Each of your items is unique and made-to-order. Kindly allow 2-7 business days for your order to be crafted to perfection. We'll drop you an email once it's ready to be dispatched.
ESTIMATED DELIVERY
Once your orders have shipped, the estimated delivery time is as follows:
- Canada: 2-9 business days
- U.S: 5-15 business days
- International: 7-25 business days
Note: Delivery times can vary based on your local postal services.
SHIPPING COSTS
Great news – we offer free worldwide shipping for all art prints and posters!
For all other products, shipping fees will apply.
To our international buddies, please note: any customs or import charges that pop up are on you. We can't predict or control these costs, and unfortunately, any customs-related delays are out of our hands too. Thank you for understanding!
LOCATIONS WE DON'T SHIP TO
A few destinations remain off our map due to legal or shipping limitations:
- Afghanistan
- Belarus
- Bhutan
- Brunei
- Chad
- Crimea, Luhansk, and Donetsk regions in Ukraine
- Cuba
- Ecuador
- Iran
- Laos
- Libya
- Mongolia
- North Korea
- Russia
- Samoa
- South Sudan
- Syria
- Timor-Leste
- Turkmenistan
- Yemen
Stay updated, as this list can shuffle based on world events.
TRACKING YOUR ORDER
For your art prints and posters, you'll receive a tracking number via email as soon as they embark on their journey to you.
As for our postcards and greeting cards, they will be delivered via Canada Post without tracking. Your patience and understanding are greatly appreciated!
A NOTE ON COVID-19
These are unprecedented times, and there might be hitches and glitches due to the pandemic. We truly appreciate your patience.
QUESTION?
Got any concerns or queries about your order? Reach out to us at info@biliboo.shop.
Tip: Mentioning your order number in the subject line gets you a speedier response!